Skip to content

FREE SHIPPING TODAY ONLY!

FAQ's

1. What exactly does this device do?

This is a multi-function electric cupping & massage device. It offers suction (cupping), scraping, heating, and adjustable intensity (12 levels) to help with muscle relaxation, circulation, and tension relief.

2. Are there different modes or intensity levels?

Yes — it features 12 gear strength levels so you can adjust the suction or massage force to your comfort. There is also a heating mode to deepen the effect.

3. How do I start using it safely?

  • Begin at one of the lower intensity settings to test how your skin reacts.

  • Don’t leave it stationary on one spot for too long — keep it moving gently.

  • Use the “one-key pressure relief” button to release suction instantly when needed.

  • Avoid use on broken, inflamed, or extremely sensitive skin.

4. Can I use it on my face / delicate areas?

Use caution. It may be suitable for larger or less delicate areas on a low setting. However, the manufacturer generally recommends avoiding areas with thin skin, around the eyes, or where skin is fragile. Always test gently first or consult a professional if unsure.

5. How long should each session last?

Typically, 5–10 minutes per area is sufficient — depending on the intensity and your comfort. Overuse may cause redness or mild discomfort.

6. Is it painful?

It shouldn’t feel strongly painful if used correctly. You may feel suction pressure or warmth. If you feel sharp pain, immediately stop or reduce the intensity.

7. How do I clean it?

Turn it off and wipe with a soft, damp cloth. Avoid immersing the device or letting water enter electrical parts. Keep metal contact points clean and dry.

8. How is the device powered / charged?

It comes with a built-in rechargeable battery. Use the supplied charger cable or power adapter. Charging time and battery life vary — check the product manual for exact specs (e.g., hours to full, usage per charge).

9. How long will it last / is there a warranty?

Lifespan depends on usage and care. We recommend safe use and proper maintenance. (Here you should insert your actual warranty — e.g. “We offer 12 months warranty on manufacturer defects.”)

10. Will using this leave marks or bruises?

Suction therapy can sometimes leave light red marks or mild bruises, especially if used too intensely or for too long. These usually fade within a few hours to a couple of days. Using a lower setting or shorter time reduces this risk.

11. Can I use oils, creams, or gels with it?

Yes, using a small amount of compatible massage oil or gel can help the device move more smoothly on the skin. Avoid thick or sticky substances that could clog parts.

12. Is this safe for everyone (pregnant women, with medical conditions)?

If you are pregnant, have serious medical conditions (like skin disorders, vascular or circulatory issues, implanted medical devices), or other health concerns, consult a doctor before use.

Track your order

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas imperdiet nisi eget gravida vestibulum. Ut rutrum facilisis leo, ac vulputate elit consectetur ut. Morbi rhoncus mauris ligula, et pulvinar nulla rhoncus sit amet. Pellentesque a quam id odio malesuada auctor.